Issue: 1
Date: 22 October 2008
Contact us: newsletterza@accor.com
How engaged are your employees?

Are your employees really determined to maximise results? Are they committed to the company? Or to the job?

Alarming findings in research commissioned by Accor Services suggests that these are issues that sales directors and managers should be reviewing with great urgency.

According to the research, employee engagement levels in South Africa are worryingly low and the proportion of staff feeling engaged has dropped by half since 2005.

In order to maximise the potential of employees, managers need to ensure that all employees are fully engaged, committed and motivated 100% of the time. If not, the consequences of inadequate employee engagement and motivation are wide-ranging and substantial.

Organisations with employees who are not fully engaged are not only failing to maximise their daily performance, they are also likely to suffer from poor morale, disruption and an extra layout of funds by the organisation as a result of absenteeism and staff turnover. As a result, there is strong evidence that this should be a cause for considerable concern among South African managers.

Offering advice on rewards and benefits enables employers to identify how vital it is for them to understand the needs of their employees and the importance of communicating the reward, once it has been implemented.

An outline on the steps organisations can and should take to drive engagement among employees has been simplified into ten easy pointers which can be used as a checklist.

These include:

Gather hard data on levels of employee engagement.

Be prepared to take positive action.

Recognise the opportunity for sales directors to address this issue.

Get managers on board.

Communicate effectively.

Fix benefits as part of your wider engagement strategy.

Take a flexibility approach to benefits.

Express the total value of benefits.

Keep your advocates engaged.

Review, revise and plan ahead.

Request information on the Christmas awards available from Accor Services

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Also in this issue

Give the gift of choice this Christmas
Avoid the pitfall of giving unwanted gifts – treat your employees as individuals and let them choose...

The Future is online
Take a look at how online incentive programmes significantly enhance engagement and performance...

Increase motivation ROI
Our ten-step guide to incentive programmes reveals how you can maximize your return on investment...

News In Brief

More retailers join Accor Services Compliments Card network...

New MasterCard network for incentive award card...

Registered office: Accor Card and Voucher Services Pty Ltd, Atholl Sqaure, Sandton. Accor Card and Voucher Services Pty Ltd is registered in South Africa: 2005/010672/07 VAT number: 4100224478 ©2008 Accor Card and Voucher Services Pty Ltd. The entire content of this newsletter publication is protected by copyright. Full details are available from Accor Services. All rights reserved. No part of this newsletter publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means – electronic, mechanical, photocopying, recording or otherwise – without the prior permission, in writing, of the copyright owner. Although every effort has been made to ensure the accuracy of the information contained in this publication, the publisher cannot accept any liability for inaccuracies.